Shipping policy

At Pawdiggity, we strive to provide a seamless shopping experience for you and your pets. Please review our shipping policy below:

Processing Time:
- Orders are processed within 1-3 business days.
- You will receive a confirmation email once your order has been processed and shipped.

Shipping Time:
- Standard Shipping: 7-14 business days.

Shipping Rates:
- Standard Shipping: Free on orders over $30.

Shipping Policy for Customized Orders:
- At Pawdiggity, we take pride in creating personalized products that meet your specific needs. Please note that customized orders typically require additional processing time to ensure the highest quality and attention to detail.

Processing Time:
-Customized orders will take approximately 10-14 business days to be crafted before they are ready for shipment. This timeframe allows us to meticulously create your unique items.

Tracking Your Order:
- Once your order has been shipped, you will receive a tracking number via email.
- Use the provided tracking number to check the status of your order.

International Shipping:
- We currently only ship within the United States.

Lost or Damaged Packages:
- If your package is lost or damaged during shipping, please contact our customer service team within 7 days of the estimated delivery date.
- We will work with the carrier to resolve the issue and ensure you receive your order.

Delays:
-Please be aware that during peak seasons or due to unforeseen circumstances, there may be additional delays in processing and shipping times. We appreciate your patience and understanding.

Contact Us:
- For any shipping-related inquiries, please contact our customer service team at pawdiggity15@gmail.com